Customer Survey

Please read customer survey below:

Thank you for joining the Mama Money Family. Please take a few moments to answer the following questions and stand a chance to win 100 Megabytes of Data in our weekly draw.

1. Did your agent give you his / her name and number?

2. Did your agent demonstrate to you the ways in which you can log into your profile?

3. Are you familiar with your own e-banking system?

4. Did your agent show you how to create your order, add recipients, as  well as make payments?

5. Did your agent explain to you how and where money is received in Zimbabwe?

6. Did the agent explain to you the advantages of a Textacash card as well as the charges involved?

7. Was your agent professional, patient and knowledgeable? 

8. Based on your experience would you refer people to Mama Money?

9. How do you rate your agents service on a scale of 1 - 5? (1 being the lowest and 5 the highest)?

Thank you for taking the time to help us improve our service.

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Warm Regards,

Mama