Customers can dial *120*542# and select "View Last Orders" to see the status of their money transfer.
please note this functionality will be introduced to the website in the future
1) Order Pending
When a customer has created an order but we are yet to receive their payment.
2) Pending Payout
We have received the customers payment, but the payout is pending due to the recipient not having collected and activated their Textacash card.
3) Payout successful
The money has successfully been sent to the recipient. This status can be viewed on USSD and on the website under "View Last Orders".
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ReplyDeleteMy money is still pending
ReplyDelete